Advice & Support

We are more than just a loan provider!

Between rising cost of living, benefit cuts, low wages and there not being many jobs around, many of us find it difficult to make ends meet each month.

Conduit Scotland are a ‘different’ kind of lender. We work closely with a wide range of organisations locally within Fife, Falkirk and West Lothian, so we can signpost you to get support and advice when you need it.

These services can help you with: Debt management and money advice; income maximisation; budgeting solutions; opening bank accounts; Credit Unions and savings accounts; reducing high heating bills; access to food; support and advice with health issues, respite; IT access and learning; clothing and school uniforms; furniture and white goods; grants; housing; support with welfare forms; welfare rights and entitlements; education; childcare; volunteering and training and a whole lot more!

We work closely with a wide range of organisations to further support our customers.

Download our Information Leaflet (PDF)

We have four shops where you would be most welcome to drop in for a chat with our friendly and knowledgeable staff to find out more about what’s available locally in your area:

34 High Street, Kirkcaldy

31 Chapel Street ,Dunfermline (near Tesco and the bus station)

13 Bank Street, Falkirk (across from Wetherspoons)

79 Southbridge Street, Bathgate

The shops are open from 10am-4pm, Monday-Friday

If you don’t live close to one of our shops you can:

Call us on the phone 0300 111 0559 (between 8:30am-5pm, Mon-Fri)

Or email at

Below are some helpful links to national organisations in Scotland, our staff will also be happy to signpost you toward a wide range of advice and support organisations locally within Fife, Falkirk and West Lothian:


Turn2us is a national charity that helps people in financial hardship gain access to welfare benefits, charitable grants and support services.


The Money Advice Service




Citizens Advice Scotland